Plain version: cancel any time in one click, and if the first payment wasn't worth it, email us within 7 days and we'll refund it.
You can cancel from the billing page whenever you like. Cancelling stops all future charges immediately. Your access continues until the end of the period you have already paid for — you are not cut off the moment you cancel.
If the service isn't what you expected, email [email protected] within 7 days of your first subscription payment and we will refund it in full, no explanation needed. Refunds go back to the original payment method and typically appear within 5–10 business days.
Renewal payments are generally non-refundable, because you can cancel at any point before a renewal and we send no surprise charges. That said, if a renewal caught you out — you forgot, you hadn't used it — email us. We would rather refund you than have you dispute it.
If we shut the service down or remove a feature you paid for mid-period, we refund the unused portion of that period.
We cannot refund on the basis of trading outcomes. The service sells information, not results, and no performance is promised — see the Risk Disclosure. Refunds are also not available where an account has been terminated for breach of the Terms.
Please email us first. We answer every message and we would rather just refund you. A chargeback takes weeks, costs both of us, and we cannot restore access while one is open.
Some jurisdictions grant statutory cancellation or withdrawal rights for digital services. Nothing here takes those away — where they apply, they apply on top of this policy.